Sorry for your problems,,
Didn’t your audiologist have the processor customized for you ? When I received my processor, the audiologist ran a program on the computer to adjust the settings etc just for me,,,,
But if you don’t have an audiologist for some reason, I suggest you find one with experience with the BAHA,, not all audiologists are familiar with them,, ,, but even before that,, take it to the doctor who did the implant and have him show you how to snap it on,,
I think you need someone to help you get acquainted with your BAHA.
Goood luck ,