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Author Topic: Question  (Read 3937 times)

28Lisa

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Question
« on: August 14, 2009, 04:13:18 pm »
My Dr perscribed Refresh Pm for me, I just got mr perscription picked up today and the label says Refresh PM but the box says Tears Renewel ointment.  I called the pharmacy and they are telling me its the same thing.  I do not want to wait till Monday to call my dr.  What should I do??

Should I let this go?  Am I being unreasonable??

P.S. I know that Refresh is a more expensive brand and my insurance covers it so why are the pharmacist trying to pass off a cheaper brand as Refresh Pm? (just pondering that thought)  Oh I took down the pharmacist name :-\
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A.N. 4+cm, 9/11/07 @ NY Presbyterian Hospital, Dr. Phillip Stieg
post opt - partial facial paralysis on left side, total hear loss on left side, speech altered, loss of taste, smell,balance, loss of sensation on right side from shoulder down, low motor skills, eye weight 11/07

nancyann

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Re: Question
« Reply #1 on: August 15, 2009, 07:46:46 am »
Hi Lisa:  I would take what they gave you back to the pharmacy & let them know you want the trade name product,  not the generic.
There can be different 'inactive' ingredients in the generic brand.
I'm curious though,  I use Refresh PM ointment - many Refresh PM brands are over the counter.  How come you needed a prescription ?
Always good thoughts, Nancy
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2.2cm length x 1.7cm width x 1.3cm  depth
retrosigmoid 6/19/06
Gold weight 7/19/06, removed 3/07
lateral tarsel strip X3
T3 procedure 11/20/07
1.6 Gm platinum weight 7/10/08
lateral canthal sling 11/14/08
Jones tube insert right inner eye 2/27/09
2.4 Gm. Platinum chain 2017
right facial paralysis

28Lisa

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Re: Question
« Reply #2 on: August 15, 2009, 11:55:50 pm »
I know its over the counter, but my ophthmologist gave me a perscription so I wouldnt pay a penny out of pocket and I didnt have any objections
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A.N. 4+cm, 9/11/07 @ NY Presbyterian Hospital, Dr. Phillip Stieg
post opt - partial facial paralysis on left side, total hear loss on left side, speech altered, loss of taste, smell,balance, loss of sensation on right side from shoulder down, low motor skills, eye weight 11/07

Joef

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Re: Question
« Reply #3 on: August 16, 2009, 09:15:35 am »
I use the stuff too !
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4 cm AN/w BAHA Surgery @House Ear Clinic 08/09/05
Dr. Brackmann, Dr. Hitselberger, Dr. Stefan and Dr. Joni Doherty
1.7 Gram Gold Eye weight surgery on 6/8/07 Milford,CT Hospital

nancyann

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Re: Question
« Reply #4 on: August 18, 2009, 07:36:01 am »
Good deal Lisa !  I like the way your doc thinks !
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2.2cm length x 1.7cm width x 1.3cm  depth
retrosigmoid 6/19/06
Gold weight 7/19/06, removed 3/07
lateral tarsel strip X3
T3 procedure 11/20/07
1.6 Gm platinum weight 7/10/08
lateral canthal sling 11/14/08
Jones tube insert right inner eye 2/27/09
2.4 Gm. Platinum chain 2017
right facial paralysis
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