To all who have been waiting for the new TransEar270, thanks for your patience. To the first-in-liners, Cheryl and Jean, save your fuel. Our intent is to ship your TransEar units tomorrow, Friday 15 February, for arrival on Monday. They are actually completed as I type this, but because you are the first to receive the new model we are doing performance testing overnight tonight. I do not expect any quality issues with the new vibration transducer, but I didn't with the field test units weeks earlier either. In micro-electronics manufacturing as in life, "stuff happens." We want to be sure none of our users get any "stuff," and hence the extra bit of testing. I really, really, really want them to work for you, and I will keep my fingers crossed that you are as happy as Boppie seems to be.
Since a number of you have asked, TransEar270 is smaller, a half-shell as opposed to the full-shell transfer unit of earlier models. It uses a soft flexible cable, and in testing, the possibility of feedback has been minimized or eliminated by the combination of the smaller transfer unit and soft cable. Every one of those who participated in field trials has reported better sound quality, but individual results will vary. Again, thank you for being so patient. We hope to be able to ship others in our backlog a few a day over the next two weeks.
Regards,
Rick Gilbert
