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General Category => Hearing Issues => Topic started by: arizonajack on March 29, 2015, 10:37:31 am

Title: Phonak State of the Art CROS II Announced.
Post by: arizonajack on March 29, 2015, 10:37:31 am
http://www.prnewswire.com/news-releases/phonak-cros-ii-the-smart-solution-for-single-sided-deafness-300055515.html

http://www.phonakpro.com/content/dam/phonak/gc_us/Documents/_Launch/Spring2015/b2c/028-1447-03_Pamphlet_BtBtC_CROS_II.pdf

Title: Re: Phonak State of the Art CROS II Announced.
Post by: Phillies on March 31, 2015, 01:13:26 pm
Wow ! How exciting :) I got the Phonax Cross in late 2011 and it has worked well. I wonder if this one is really going to be that much better ? And will it be worth the expense ?
Title: Re: Phonak State of the Art CROS II Announced.
Post by: arizonajack on March 31, 2015, 08:06:35 pm
I've had my CROS to bear for the last 3 years.  ;D

I think after 3 or 4 years we're due for an upgrade anyway.

The one feature (stereo zoom) that's been added to CROS II is exciting.

Here's a few more links with additional information.

http://www.phonak.com/us/b2c/en/products/hearing_instruments/cros_II/overview.html

http://www.phonak.com/us/b2c/en/products/hearing_instruments/audeo-v/hearing-aid.html

http://www.phonak.com/us/b2c/en/products/hearing_instruments/bolero-v/hearing-aid.html
Title: Re: Phonak State of the Art CROS II Announced.
Post by: Ross on April 01, 2015, 09:33:11 pm
Just received my new CROS II after having worn the CROS for the last 3 years. My early read is that it is much more effective in noisy situations. In a triangle setting with one person on my good ear and one on my bad, I'm able to track the entire conversation. I was not able to do that before. I have a couple of weeks to test it out in a variety of settings. But it's promising. I'm hoping it's a great improvement.
Title: Re: Phonak State of the Art CROS II Announced.
Post by: Phillies on April 01, 2015, 09:44:14 pm
Is the new Cross any smaller than the old version ? How about the cost ? Is it more than the last version ?
Title: Re: Phonak State of the Art CROS II Announced.
Post by: Ross on April 02, 2015, 09:32:56 am
They're similar in size. I got a 17% discount on trading in my old pair. New pair is expensive. Paid $3100. The reason it is more is that the new CROS II only works with a mid level hearing aid, not entry level. So...you have to pay more for the hearing aid part of the equation. It's not cheap and each states handles things differently re: insurance. I'm in MA.
Title: Re: Phonak State of the Art CROS II Announced.
Post by: arizonajack on April 02, 2015, 04:44:17 pm
Just received my new CROS II after having worn the CROS for the last 3 years. My early read is that it is much more effective in noisy situations. In a triangle setting with one person on my good ear and one on my bad, I'm able to track the entire conversation. I was not able to do that before. I have a couple of weeks to test it out in a variety of settings. But it's promising. I'm hoping it's a great improvement.

Please report your results frequently.

Try them out in a noisy restaurant and in a noisy social setting where many conversations and background noise are taking place and see how the "stereo zoom" works.

The "stereo zoom" is a critical development in the CROS II that wasn't part of the CROS. If the "stereo zoom" provides relief from loud ambient noise it's well worth the $3100.

Title: Re: Phonak State of the Art CROS II Announced.
Post by: Phillies on April 03, 2015, 06:44:50 am
So what if I don't need a hearing aid on my good ear ?  My insurance will pay up to $2500 so I guess paying $600 or so out of pocket won't be too bad if it actually is an improvement in noisy situations.
Title: Re: Phonak State of the Art CROS II Announced.
Post by: arizonajack on April 03, 2015, 04:08:29 pm
So what if I don't need a hearing aid on my good ear ? 

Read the following link to learn the difference between CROS and BiCross.

http://www.nchearingloss.org/bicros.htm?fromncshhh

Title: Re: Phonak State of the Art CROS II Announced.
Post by: Ross on April 22, 2015, 10:59:10 am
Just received my new CROS II after having worn the CROS for the last 3 years. My early read is that it is much more effective in noisy situations. In a triangle setting with one person on my good ear and one on my bad, I'm able to track the entire conversation. I was not able to do that before. I have a couple of weeks to test it out in a variety of settings. But it's promising. I'm hoping it's a great improvement.

Please report your results frequently.

Try them out in a noisy restaurant and in a noisy social setting where many conversations and background noise are taking place and see how the "stereo zoom" works.

The "stereo zoom" is a critical development in the CROS II that wasn't part of the CROS. If the "stereo zoom" provides relief from loud ambient noise it's well worth the $3100.

Okay folks.  I completed the first of my trials (13 day) with the new CROS II system and found the results compelling enough that I'm going to go ahead with the official purchase and will initiate my 30 day trial.  I go in Friday morning for my fitting.

Here's what I learned in the first trial.  The difference between CROS and CROS II is that I was able to hear more of the person's voice on my bad side through the noise.  It was a noticeable improvement.  My brain didn't have to work as hard.  I'm headed to some conferences over the next couple of weeks and will continue to test in noisier situations, but the CROS II has promise.

In addition to the CROS II, I'm also going to trial the ComPilot Air with the Phonak RemoteMic.  One scenario it can be used for is eating out at a noisier restaurant.  I will wear the ComPilot Air and my husband will wear the RemoteMic.  It has the effect of putting his voice directly into my good ear.  It's not too bad on cost either.  The ComPilot Air with RemoteMic comes to $395.  Seems like a reasonable amount of money to spend to feel more comfortable in restaurants.  It won't solve the problem when there's multiple people at the table, but my hope is that it will make eating out with one other person more comfortable.

I'll keep you posted on my progress.

Best, rjo
Title: Re: Phonak State of the Art CROS II Announced.
Post by: ANGuy on April 22, 2015, 05:48:58 pm
I'm glad this equipment is evolving so well.  I am glad there is a market to support the products even though it's too bad so many people have impaired hearing.

I wonder how that remote mic system will work why he is actually eating.  It might be very graphic, the sound of the chewing etc.
Title: Re: Phonak State of the Art CROS II Announced.
Post by: Ross on April 22, 2015, 06:56:00 pm
I wonder about the chewing, too! We shall see. I'll report what I learn.
Title: Re: Phonak State of the Art CROS II Announced.
Post by: alabamajane on April 23, 2015, 05:57:48 am
Good luck with your trail period. I'm sure you will enjoy it even more as you get used to the new hearing.

Unless your husband talks to you with his mouth full of food,, I'm pretty sure you will not hear him chewing.....think Bluetooth phone devices...
If it's like the BAHA mic,, he will wear it on his lapel (or perhaps around his neck) and it picks up his voice and directs it to your piece.

I hope it helps clarify sounds for you. Let us know..
Jane
Title: Re: Phonak State of the Art CROS II Announced.
Post by: Ross on April 23, 2015, 06:02:06 am
Thanks Jane. That makes sense about the microphone. I'll know soon enough.
Title: Re: Phonak State of the Art CROS II Announced.
Post by: Susan A on April 26, 2015, 02:00:23 pm
Here's a few more links with additional information.

http://www.phonak.com/us/b2c/en/products/hearing_instruments/cros_II/overview.html

Interesting - they  say the CROS II is based on the new "Venture platform" - but the Venture is still in clinical trials and still looking for participants according to https://www.clinicaltrials.gov/ct2/show/NCT02298452
Title: Re: Phonak State of the Art CROS II Announced.
Post by: arizonajack on April 30, 2015, 05:16:21 pm
Ross,

Have you been able to use the Stereo Zoom when there's a lot of background noise?

Title: Re: Phonak State of the Art CROS II
Post by: arizonajack on May 26, 2015, 07:15:07 pm
Hi Everybody.

My CROS II and Audeo V90 was ordered today and I'll have it in about 3 weeks.

I'm reviving this thread and quoting NYLady's comments (edited slightly to reflect on just the equipment) here in the hopes that Ross and NYLady will post continued progress reports in THIS thread which I will add to when I start using my new equipment.

5/5/2015 NYLady:

I am about two and a half weeks into trial with PHONAK AudeoV70 and BICROSII.  So far, I have found this system to be truly amazing.  I am SSD in the right ear and have a 70% loss in my left.  Prior to this I had been wearing Siemens Pure, which were admittedly old (about 5 years).  Was told not to change aids till about 6 months post GK as hearing would likely change (which it did).  I have gone from almost silence to being able to be part of things again.  Not perfect yet, but we are working on getting it even better.  Audio says as the euphoria of hearing once again levels out, I will become more discriminating in the sounds I prefer or can tolerate.  Right now, they still seem a bit loud and there is some distortion.  He has given me "Speech in Noise" and "Comfort in Noise" features and will add others as warranted.  I am so delighted with what I have been given that I am encouraging all my friends who "have a hearing problem"  to at least explore hearing aids.  So many are reluctant.  Technology today has produced very small devices that deliver tremendous results.  It really is life changing.  Many times our hearing loss is so gradual that we do not even realize how bad it is.

5/14/15 NYLady:

Yes, I have to say the Phonak Audeo combined with the CrosII really has been amazing for me.  Still getting used to hearing so much sound (my hearing was so terrible).  Matter of fact, going to Audio today for another adjustment.  Still a bit loud in certain circumstances, but so wonderful.  You know, my Mom used to have a lot of feedback with her aids.  She had the old earmolds.  Her audio tried new earmolds because he said poor fit sometimes causes that feedback, or if they are not inserted properly.  She got new molds and sure enough, feedback was gone.  If Dad is using domes, maybe a different size would help or making sure he has them in properly.  As we get older (I am 74) our ears change (e.g. weight loss, etc).  What fit a year ago may not now.  Also, with domes there is a small plastic piece that can be put on which holds the aids in place...not uncomfortable at all, I have them.  No space, no feedback is what my audio says.  Worth a shot.  I can honestly say, there is absolutely no feedback with my new hearing aids.
Title: Re: Phonak State of the Art CROS II Announced.
Post by: NYLady on May 27, 2015, 04:34:12 am
Hello Everyone....

Been a very busy time here so sorry I have not updated regarding my Audeo 70 and BiCros II system.  I am still amazed each morning when I put these on for the day!  I wear them dawn to bedtime.  They are so comfortable you really almost can forget you are wearing them (except your world is now in "Technicolor Sound".

As stated previously, I am going every two weeks for adjustments and so far have the Comfort in Noise, Speech in Noise and Mute features activated.  For me, it seems to be taking some time to get used to the loudness, therefore the mute for when I am in noisy situations where no one is speaking to me.  The distortion I experienced has also been reduced by reducing the volume on each of the speech settings.  We are getting there.  I almost feel guilty expecting more, but audio says keep striving for effectiveness and comfort, so I am more than happy to cooperate.  For me, there seems to be a fine line between volume comfort and speech understanding.  If the volume is low enough to be comfortable, I sometimes cannot understand everything that is being said.  Once again, my natural hearing is really bad.  Amazingly, you do adjust to all of these little blips, and each time I go, it seems to be getting better and better.

I have also begun vestibular therapy.  Two days of testing and started my first actual therapy session yesterday.  Felt a bit wobbly afterward, but it passed and believe it or not, this morning I have noticed a slight improvement when I get up out of a chair.  Will be doing some gaze stabilization exercises at home as well, three times a day, for about five minutes total each session.  I am so hopeful these will help. Therapist says additional exercises will be added as we move forward.  The balance board was my biggest challenge.   As I have been encouraged, with patience and commitment and time, I will see results "soon enough".   That is enough to keep me trying.

So the journey continues to make the "new normal" the best it can be.  My very best to all who are walking this same path, even if we are a bit wobbly.

Best,
NYL
Title: Re: Phonak State of the Art CROS II Announced.
Post by: arizonajack on May 27, 2015, 10:35:31 am
NYLady, do you have one of the remote control devices? If so, which one and how is it working out for you?

Title: Re: Phonak State of the Art CROS II Announced.
Post by: NYLady on May 27, 2015, 11:02:58 am
AJack,

No, I have no devices as yet.  Perhaps later on I will be interested in something for the TV, but my audio wants me to become really familiar with what I have before adding any extra gizmos.

NYL
Title: Re: Phonak State of the Art CROS II Announced.
Post by: oak1971 on May 29, 2015, 10:53:58 pm
I have a Widex bi-cross and can't stand it. Drives me nuts. I just wear the right side now.
Title: Re: Phonak State of the Art CROS II Announced.
Post by: arizonajack on May 30, 2015, 10:20:02 am
I have a Widex bi-cross and can't stand it. Drives me nuts. I just wear the right side now.

If you'd care to explain your issues and how long you've had the equipment you might get some helpful comments on resolving the issues.

Title: Re: Phonak State of the Art CROS II Announced.
Post by: oak1971 on May 30, 2015, 03:36:02 pm
It doesn't help with differentiating speech when multiple conversations are going on in close proximity nor does it help with background noise. I can't discern what direction sounds come from anyway so adding what is essentially a microphone to the left side of my head only tells me there is noise somewhere. Not helpful I'm my case. Your experience may vary.
Title: Re: Phonak State of the Art CROS II Announced.
Post by: arizonajack on May 31, 2015, 12:12:44 am
It doesn't help with differentiating speech when multiple conversations are going on in close proximity nor does it help with background noise. I can't discern what direction sounds come from anyway so adding what is essentially a microphone to the left side of my head only tells me there is noise somewhere. Not helpful I'm my case. Your experience may vary.

Actually, my experience is similar. My chief complaint for the past 3 years is that the CROS was not very effective in noisy environments but I do have several programs that I can switch between that provides a small amount of relief.

I have the same issue with directionality. Somebody calls out to me and I can't tell where the sound is coming from.

And if they yell Hi Jack at the airport it can be a real problem. (Have to inject some humor here once in a while.)

The CROS II is supposed to have improvements that address directionality and noisy environments.

Remains to be seen but I'm optimistic and I will report my results here after I get the new equipment mid-June
Title: Re: Phonak State of the Art CROS II Announced.
Post by: NYLady on May 31, 2015, 09:22:53 am
Jack,

As you know, I have the CROS II.  As I never had this type of hearing aid before, I cannot compare for you.  All I can say is that I belong to several organizations which have group meetings of 100 or more members each week imagine the noise this many women can generate   :)).  I can now sit at a table with 6 or 7 ladies talking, and pretty much keep up with the conversation.  No special remote, just "speech in noise".  Not always perfect, but 1000 times better than before.  Remember, my good ear has a 70% loss.  I know the audio is using a "power dome", so maybe that is why they work so well.  The Audeos are really great.  I am not too concerned with the features my 70 does not have, as opposed to the 90, as they are stereo features, and my audio says you really need two regular hearing aids to benefit from the four speaker stereo features=, so for me, these are good.  All I can say is for my purposes, I am so much more comfortable with this system than I was before.  Excited for you to try your new aids.  I believe you will really be pleased....really hope so because you were so instrumental in my trying these PHONAKS. and they have changed my life.  Look forward to your report on how they work out for you.

Best,
NYL
Title: Re: Phonak State of the Art CROS II Announced.
Post by: ANGuy on May 31, 2015, 10:32:41 am
I am convinced as to the authenticity of these reviews.  Unlike so many online reviews of everything from blenders to cars, there is no doubt in my mind that the above reviews for these devices is accurate and based on actual use and sincere and knowledgeable attempts to get the best performance.

So, why the difference in results?  With typical online reviews that vary, something is at the heart of the differences.  Some people get a defective product, some people don't read the instructions, some people have unrealistic expectations, and some have legitimate (but different) needs.  In the case of these devices, none of that applies.  Basically, everyone got them for the same reason, expected the same things out of them, used them properly, had "good faith" in their hearts throughout the whole period.

The main issue seems to be the ability to separate out noise from useful sound.  My hypothesis is that this aspect of performance is not related to the device.  There is something about each individual that determines how well noise and useful sound are processed. 

Until recently, the last 10 years or so, I have not had an AN.  Based on the size and time of diagnoses of my AN, it is doubtful I had an AN 25 years ago.  But, as long as I can remember I have not been able to understand conversation in noisy environments.  Even now, my "bad" ear is 96% voice recognition and only impaired in low and high frequencies typically outside of normal speech.  So, even with good hearing and no AN, I have never been able to discern speech well in any kind of group setting.

I don't know what it is that makes it so one person has good results discerning speech and others don't.  Why is it my wife can carry two conversations at the same time, in two languages, in a crowded gymnasium, and I can't carry one (and never could) in a small dining room with 5 people in it?  If someone could solve this issue, it would be huge and would impact more than the AN community.
Title: Re: Phonak State of the Art CROS II Announced.
Post by: JerseyGirl2 on May 31, 2015, 03:46:00 pm
The CROS II is supposed to have improvements that address directionality and noisy environments.
Remains to be seen but I'm optimistic and I will report my results here after I get the new equipment mid-June

Thanks in advance for the report you'll give us in mid-June. I'm happy with my Phonak bi-CROS, but would be delighted to upgrade to the CROS II if it's an improvement. I'm SSD and started out with a BAHA, but since the hearing in my non-AN ear is less than perfect I am much, much happier with the Phonak bi-CROS.

Catherine (JerseyGirl 2)
Title: Re: Phonak State of the Art CROS II Announced.
Post by: oak1971 on May 31, 2015, 11:26:51 pm
I hope we can both get some new tech that helps Jack. Till then I will listen to my record collection in mono.

"Actually, my experience is similar. My chief complaint for the past 3 years is that the CROS was not very effective in noisy environments but I do have several programs that I can switch between that provides a small amount of relief.

I have the same issue with directionality. Somebody calls out to me and I can't tell where the sound is coming from.

And if they yell Hi Jack at the airport it can be a real problem. (Have to inject some humor here once in a while.)

The CROS II is supposed to have improvements that address directionality and noisy environments."

Remains to be seen but I'm optimistic and I will report my results here after I get the new equipment mid-June
[/quote]
Title: Re: Phonak State of the Art CROS II Announced.
Post by: arizonajack on June 01, 2015, 08:34:31 pm
my audio says you really need two regular hearing aids to benefit from the four speaker stereo features=,

That's true but the CROS II offers a work-around with Stereo Zoom. It's automatic in the V90 and manual in the V70.

See:

http://www.phonakpro.com/com/b2b/en/products/hearing_instruments/cros_II/overview.html


Title: Re: Phonak State of the Art CROS II Announced.
Post by: NYLady on June 02, 2015, 02:00:59 am
Hi Jack,

While I seem to be doing really well with my hearing aids, I will certainly ask about any additional features I can have added on.  Seem to be able to hear someone in a crowd really well with whatever he has on mine (Speech in noise I think).  But hey, if it can be better, why not.  Manual control is okay with me.

Thanks once again.

Best,
NYL
Title: Re: Phonak State of the Art CROS II Announced.
Post by: arizonajack on June 02, 2015, 10:14:37 am
Manual control is okay with me.

There should be a manual control button on your hearing aids that are for switching between programs.

See Page 16 of the user guide:

http://www.phonak.com/content/dam/phonak/gc_us/Documents/_Launch/Fall2014/UserGuide/029-0334-03_User_Guide_Audeo_V_V1.00.pdf

Then see the specific instructions for your application.

I never did like the buttons on the hearing aids. When I first got mine I had to use the volume controls on the hearing aids and I was constantly reaching up to change the volume for whatever circumstances. I thought I was playing Simon Says.

Once I found out about the remote control device, I got one, and have been using it for volume and programming ever since.  Very convenient.
Title: Re: Phonak State of the Art CROS II Announced.
Post by: NYLady on June 05, 2015, 12:51:59 pm
Went to audiologist today for another adjustment and asked about Stereo Zoom Jack.  First he asked me how much difficulty I am having in noisy situations with the Speech in Noise setting I have now.  Actually, I have done quite well.  However, I asked him if that could be adjusted a bit to make it clearer.  He showed me how much more adjustment could be made on this feature and I was about half way to the top.  We bumped it up a bit.  He also said Speech in Loud Noise could be added, which I could control, but he did not feel my situation warranted it at this point.  As I have said, I have had a wonderful result with the Audeo V70 and Bicros II.  So far, so good, so my next adjustment/checkup will be in about a month, unless I experience any problem or difficulty.

Report on vestibular rehab at the one month mark....unfortunately not so good.  Believe it or not, it seems like balance is getting worse at times.  In the beginning, it seemed to be improving, but I have noticed as the exercises are increased, I have more residual effects afterward.  I am also doing some visuals at home.  Go twice a week and from what I was told yesterday, will be going for about three months.  Still have fingers crossed this will help.  The therapists I have are encouraging and really supportive.  All we can do is the best we can.  I will continue to work at home as well.

So, all in all, some good news, some not so good.  I am so, so grateful that my hearing has been helped.  That is HUGE!  Each day really is a gift as is the support, advice and understanding of this great forum.  Bless you all.

Wishing all of us the best going forward....

NYL
Title: Re: Phonak State of the Art CROS II Announced.
Post by: Lillygold on June 19, 2015, 08:18:55 pm
Have not seen any more comments about Phonak Cros II. I plan to test them. Just wondering how they were working.
Title: Re: Phonak State of the Art CROS II Announced.
Post by: arizonajack on June 20, 2015, 12:12:03 am
I've had my CROS II equipment since Tuesday 6/16/15. Here are my observations to date. I'll be reporting more later.

Phonak CROS II and Audeo V90

June 16, 2015

Picked up new equipment consisting of CROS II, Audeo V90, PilotOne Remote Control with clip-on carry holster, eight batteries, 2 plastic cases, cleaning tool, 3 packages of wax traps, 4 domes, small vinyl bag, user manuals.

The audiologist configured the PilotOne to the hearing aids and installed 3 switchable programs: Speech in Loud Noise, Speech in Noise, Comfort in Noise. I had also wanted Speech in Wind and Speech in 360 Degrees but those two apparently weren’t available with the CROSS II. No problem. I can still have two custom programs configured if I need them.

I was a little disappointed that my old MyPilot Remote Control was not compatible with my new equipment nor was there an upgraded MyPilot available for the new generation of equipment. I’ll miss the view screen.
 
However, the PilotOne Remote Control turned out to very easy to use. There are two large buttons labeled + and – for volume control. Volume can be adjusted in 5 increments in either direction. You hear a beep with each increment and 2 beeps when you’ve come to the end of the increments.

The medium sized button switches between the switchable programs.

The small button resets to the default setting which, in my case, is mid range volume and all the automatic features.

PilotOne runs on a single AAA battery. Want free batteries? If you have a Harbor Freight in your area start collecting Harbor Freight coupons. Eventually you’ll come across the free batteries coupon. That gives you a pack of 24 AAA batteries with any purchase and there are plenty of one and two dollar household items you can buy to get your freebies.

Interesting thing about PilotOne. You don’t need to leave it on. Whatever your last setting was will stay that way when you turn off PilotOne so you can leave it off for most of the time to conserve the battery and just turn it on when you need to change your volume or program. Then turn it off again.

The first test in the field today was at a local restaurant. Unfortunately, my friend and I couldn’t go until about 2:30 PM when the restaurant only had a few people in it. There wasn’t a lot of background noise so it wasn’t much of a test although my friend’s voice was clear. There was one point when we were getting out of the car before going into the restaurant. We were about 15’ apart and my friend was talking. I could hear him clearly which (I think) would not have happened with my old equipment. I will have to test that again at another time.

One negative issue so far is that I’m getting a hiss.

June 17, 2015

I had someone come to the house this morning and we spent some time talking outside while moving around a bit. Seems like voice was coming in clearer at greater distances. That’s just an impression. I’ll have to make a quantitative test at some point.

I went to dinner with my friend at about 5 PM. The restaurant was about half full. Not a great deal of noise, but some. It seemed like my friend’s voice came in clearly without the background noise being bothersome.

June 19, 2015

Today I went out to meet my son to pick up some stuff at his friend’s place of business. We were both inside and outside, at times up to 15’ apart and the new equipment brought in both voices clearly.

Then my son and I went to lunch and we were talking while in my truck. My son has a tendency to talk to his chest and with my old hearing aids I would have to look at him and strain to hear what he was saying. Not so with the new equipment. I was able to keep looking straight ahead and still hear him clearly over the noise of the truck and the AC.

We were at McDonald’s at noon. The place was crowded. The noise of customers and kitchen was horrible. While at the counter I had to turn the volume all the way down and I was at the counter for too short of time to experiment. However, when we got a table I was able to hear my son clearly with the volume turned down.

Nothing conclusive yet but a good indication that the latest technology is an improvement over the old technology.

I will do more experimenting.
Title: Re: Phonak State of the Art CROS II Announced.
Post by: JerseyGirl2 on June 20, 2015, 05:35:33 am
Thanks for the update. Please continue to report your impressions!

Jersey Girl 2
Title: Re: Phonak State of the Art CROS II Announced.
Post by: Lillygold on June 20, 2015, 09:13:50 pm
Yes, thanks for the update. Hope to hear more
Title: Re: Phonak State of the Art CROS II Announced.
Post by: Phillies on June 21, 2015, 07:13:43 pm
Thanks for the update. Maybe I should go get this new version as well.
Title: Re: Phonak State of the Art CROS II Announced.
Post by: NYLady on June 22, 2015, 02:04:05 pm
Hi, 

Experienced my first problem with the Audeo V70 and CROS II....

After my last fitting, I noticed the volume beginning to decrease and voices sounded different, sort of like through a can, a tiny echo, and then after a day or so, rapidly decreasing volume until they did not work at all.  Upon visiting Audio, he told me about wax traps.  The hearing aids I wore prior to these, did not have wax traps and I had never even heard of them.  Just a little white thingy under the dome, which is easy to remove and change and I have done it.  They have a little rod that has a clean one at one end and a gizmo to remove the used one at the other.  Made the change and presto, wonderful sound once again.  So far, so good with these aids.  They have been remarkable for me.  Jack, hope you are loving yours too. 

NYL
Title: Re: Phonak State of the Art CROS II Announced.
Post by: arizonajack on June 22, 2015, 07:12:41 pm
Upon visiting Audio, he told me about wax traps.  The hearing aids I wore prior to these, did not have wax traps and I had never even heard of them.  Just a little white thingy under the dome, which is easy to remove and change and I have done it.  They have a little rod that has a clean one at one end and a gizmo to remove the used one at the other.  Made the change and presto, wonderful sound once again. 

The wax traps should be changed about once a month along with cleaning the wax off the receiver surfaces. More frequently if you find wax building up on the unit more rapidly. Also change the domes at regular intervals, not necessarily as often but they do get a little brittle after prolonged use.

Amazon has decent prices for wax traps and domes:

http://www.amazon.com/s/ref=nb_sb_noss_2?url=search-alias%3Daps&field-keywords=phonak

If you have any difficulty inserting the units into the ear canal or if you find that your ears get scaly after a while, I find that applying Neosporin or Cortizone cream relieves that problem and clears up the scaliness.

Title: Re: Phonak State of the Art CROS II Announced.
Post by: arizonajack on June 22, 2015, 07:13:50 pm
June 21, 2015
My friend and I went to breakfast. The restaurant was crowded and very noisy with the Father’s Day breakfast crowd. I brought both the old and the new hearing aids for comparison. The old hearing aids were barely adequate with the Comfort in Noise which had always been the best I could get in noisy restaurants. The automatic features of the CROS II and audeo V90 worked slightly better. I was able to turn the volume down which lowered the volume of the background noise but I could still hear my friend fairly clearly. However, not perfect. Unfortunately, when I tried the three switchable programs all they did was abruptly increase the surrounding noise volume without doing anything for the speech of my friend. I don’t know what that’s about.

June 22, 2015
Met another friend for lunch at a diner today. Moderately crowded with lots of kitchen noise. Again the automatic features worked OK but the switchable features did the same thing as yesterday. More testing needed along with an eventual discussion with my audiologist, perhaps in a few weeks.
Title: Re: Phonak State of the Art CROS II Announced.
Post by: NYLady on July 02, 2015, 07:46:18 am
Hi Arizona Jack,

How are you doing with the new Phonaks?  I was to an affair this week and did find a bit of difficulty with background noise, but to be honest, even if I were a normally hearing person, with no hearing issues, I think it would have been difficult in that environment.  Since I have never used bicros before, I have no way of comparing the new technology to the old, but overall, I really love them.  Do you think they are better than the older ones you used?  Hope you enjoy the 4th.  Think we will all have to shut them off for awhile :-)  Stay well.

NYL
Title: Re: Phonak State of the Art CROS II Announced.
Post by: arizonajack on July 02, 2015, 08:57:17 am
I'm still having some difficulty in noisy environments but I've been experimenting with the three switchable programs. It'll be a while before I can report results and may have to have my audiologist create some custom programs.

Other than that, the new equipment is an improvement over the old equipment.

As I mentioned earlier, I seem to be able to have conversations with people at a bit more of a distance than before.

Title: Re: Phonak State of the Art CROS II Announced.
Post by: NYLady on July 03, 2015, 06:56:02 am
Arizona Jack....

When you say "custom programs"  what do you mean?  Are there things that can be tailored to an individual more than just different added features?  Still learning....

NYL
Title: Re: Phonak State of the Art CROS II Announced.
Post by: arizonajack on July 03, 2015, 02:18:28 pm
Arizona Jack....
When you say "custom programs"  what do you mean?  Are there things that can be tailored to an individual more than just different added features?  Still learning....

Yes. Check out the following brochure on the next to last page. Your V70 has 4 automatic programs and is capable of having 4 additional switchable programs from the list although, like mine, some might not be programmable because of the CROS.

http://www.phonakpro.com/content/dam/phonak/gc_us/Documents/_Launch/Fall2014/B2B/027-0173-03_PI_Phonak_Audeo_V.pdf
Title: Re: Phonak State of the Art CROS II Announced.
Post by: arizonajack on July 12, 2015, 02:07:40 pm
July 12, 2015 Update.

This morning I went to a swap meet. Some of you might call it a flea market in some other parts of the country.

I was walking around looking at stuff on peoples' table and had my hearing aids turned on.

I could clearly hear conversations that people were having a good 20' to 30' away, something I could never accomplish with the old equipment.

Title: Re: Phonak State of the Art CROS II Announced.
Post by: arizonajack on July 13, 2015, 07:49:43 am
July 13 2015 Update:

Just thought of something else.

I’ve had the new hearing aids since June 16 and Friday July 10 was the first time I had to change batteries. Even with my limited use, that’s impressive.
Title: Re: Phonak State of the Art CROS II Announced.
Post by: NYLady on July 13, 2015, 02:00:32 pm
Wow Jack, that is a really long time to go without a battery change.  I am not having the same experience....mine last about 5 days.  From what I understand, this is a better than the former one regarding battery usage, but have no way to compare.  I wear mine from sunup to bedtime every day.  I also understand it depends on the amount of power that is drawn from the batteries.  As I have indicated, my hearing is really bad in the good ear and I have a power dome on it, so maybe that is why there is such a difference in the usage time.  Still,  I love 'em.  Regards.

NYL
Title: Re: Phonak State of the Art CROS II Announced.
Post by: JerseyGirl2 on July 13, 2015, 03:19:41 pm
I think that even 5 days is a long time to go between Bi-Cros battery changes! Mine last about 2 1/2 days, sometimes 3, of all-day wear. I order my Power One batteries on-line, and the cost is quite reasonable. I plan to investigate the Bi-Cros II system before long.
Title: Re: Phonak State of the Art CROS II Announced.
Post by: arizonajack on July 13, 2015, 04:25:57 pm
Wow Jack, that is a really long time to go without a battery change.  I am not having the same experience....mine last about 5 days.  From what I understand, this is a better than the former one regarding battery usage, but have no way to compare.  I wear mine from sunup to bedtime every day.  I also understand it depends on the amount of power that is drawn from the batteries.  As I have indicated, my hearing is really bad in the good ear and I have a power dome on it, so maybe that is why there is such a difference in the usage time.  Still,  I love 'em.  Regards.

NYL

You're doing quite well with 5 days between battery changes with sunup to bedtime use.

I was in NY a little over a year ago and had my old hearing aids operating also from sunup to bedtime because of constant interaction with family members and I was changing batteries every two or three days.
Title: Re: Phonak State of the Art CROS II Announced.
Post by: arizonajack on July 13, 2015, 04:37:49 pm

I order my Power One batteries on-line, and the cost is quite reasonable.

Prices seem to have come down a few bucks on Amazon for 60 Power One batteries. $16.30 for the pack.

http://www.amazon.com/Hearing-Battery-Powerone-312-Germany/dp/B001FNW09U/ref=sr_1_1?ie=UTF8&qid=1436826585&sr=8-1&keywords=312+batteries+hearing+aid

Free shipping with a Prime membership. But if you don't want to pay for Prime you can order 3 packs for less than $50.

They have a long shelf life. The samples I got with my new hearing aids say Use By Feb 2019.
Title: Re: Phonak State of the Art CROS II Announced.
Post by: NYLady on July 13, 2015, 05:02:34 pm
Hi Arizona Jack and Jersey Girl,

I also get my hearing aid supplies (domes, wax traps and batteries) from Amazon.  They offer a good deal for sure.  Jersey Girl, are your hearing aids the new Venture Series or the prior Q series?  I believe the newer platform advertises longer battery life.  My audio did tell me the Cros piece would require a more frequent change than the hearing aid itself.  However, I have found the CrosII lasts about 5 days, and I change both of them at the same time, just so I don't get caught without power.  Probably a bit wasteful, but it works for me.  Do both of you only use Power One batteries? I still had a six month supply of "Rayovac Proline batteries which I am using and they work well too.

NYL
Title: Re: Phonak State of the Art CROS II Announced.
Post by: arizonajack on July 14, 2015, 12:06:20 am
I believe the newer platform advertises longer battery life. 
About 30% longer according to the material I got from Phonak.

However, I have found the CrosII lasts about 5 days, and I change both of them at the same time, just so I don't get caught without power.  Probably a bit wasteful, but it works for me. 

Not really wasteful. I've changed one at a time on numerous occasions only to find the other one dead within an hour or so. I do two at a time now.

Do both of you only use Power One batteries? I still had a six month supply of "Rayovac Proline batteries which I am using and they work well too.


The Rayovacs are comparable but more expensive. I've been using the Power One batteries since the beginning three years ago. Both get excellent reviews but the Power Ones are the number 1 best seller on Amazon.

Title: Re: Phonak State of the Art CROS II Announced.
Post by: Echo on July 14, 2015, 06:05:27 pm
I wear by Bi Cros all day and into the evenings.  I also average 2.5 to 3 days before having to change mine.  It's my only complaint.  I purchase my batteries from Costco.

Cathie
Title: Re: Phonak State of the Art CROS II Announced.
Post by: arizonajack on July 14, 2015, 07:49:03 pm
I wear by Bi Cros all day and into the evenings.  I also average 2.5 to 3 days before having to change mine.  It's my only complaint.  I purchase my batteries from Costco.

Cathie

http://www.costco.com/hearing-aid-batteries.html

The Kirkland brand? That's a smokin' deal. $8.99 for 40. And they are probably made in the same factory as some of the other brands. I think there are only a handful of manufacturers of batteries.
Title: Re: Phonak State of the Art CROS II Announced.
Post by: Lillygold on July 14, 2015, 07:52:05 pm
My audiologist said battery life depended on the size of the Cros. The bigger size gets a longer battery life. I get about 5 days.
Title: Re: Phonak State of the Art CROS II Announced.
Post by: Echo on July 15, 2015, 07:48:03 pm
Yes, Kirkland brand batteries at Costco. I think I paid $9.99 here in Toronto for the last 40 pack I bought.  Compared to pricing in the local drug store it's a great price!

Cathie
Title: Re: Phonak State of the Art CROS II Announced.
Post by: arizonajack on July 22, 2015, 01:59:12 pm
The Great American Unscientific Informal Hearing Aid Battery Life Comparison Experiment is completed and the results are in.

Drum roll, please.

I started with fresh batteries in my CROS II and Audeo V90 and wore them for approximately 15 hours per day for 6 days.

On the 5th day the battery in the CROS II died after operating for 69 hours and 45 minutes.

The battery in the Audeo V90 kept going into the 6th day and died after operating for a total of 83 hours.

Then I took out my old CROS and Audeo, put in fresh batteries and wore them continuously for 4 days. On the 4th day both batteries quit at the same time after operating for only 44 hours and 45 minutes.

There you have it folks, the new generation of CROS II and Audeo does appear to extend battery life when compared to the older generation of equipment.

Title: Re: Phonak State of the Art CROS II Announced.
Post by: NYLady on July 22, 2015, 02:06:12 pm
Hi Jack,

Just was to audiologist today and asked about battery performance of new CrosII.  He said it definitely is better than the previous model, but performance also depends on the drain of the amount of amplification needed for the device to be effective by the user.  Apparently, I too, even with severe hearing loss in my "good" ear, am doing quite well with needing to change batteries approximately every five days.  As I have mentioned, I do change them both at the same time--just more convenient I think.

Also got a music program added to Speech in Noise, Comfort In Noise and Mute.  So far, so good....Thanks for all your input.

Best,
NYL
Title: Re: Phonak State of the Art CROS II Announced.
Post by: arizonajack on July 22, 2015, 03:01:34 pm
am doing quite well with needing to change batteries approximately every five days.  As I have mentioned, I do change them both at the same time--just more convenient I think.


Might be if it was just a matter of a couple of hours. But, considering the extra 12 hours on the Audeo side, you might try changing one at a time and see how that goes.
Title: Re: Phonak State of the Art CROS II Announced.
Post by: arizonajack on August 09, 2015, 12:11:13 pm
Update:

Thursday 8/6/15 I was at a meeting. About 10 of us were sitting on opposite sides of a rectangular table (5 on each side) with the chairperson at the end of the table and me at the corner next to the chairperson and everybody else to my left.

Several conversations were taking place across the table while I was talking to the chairperson.

I noticed that I could hear all the simultaneous conversations clearly.

This is a significant improvement of the CROS II over the older CROS equipment.
Title: Re: Phonak State of the Art CROS II Announced.
Post by: arizonajack on September 09, 2015, 07:48:18 am
Update 9/9/15.

Seems that directionality is not too good. I went to meet my son for lunch yesterday at his work. I thought he'd be inside so I knocked on the door. Then I heard him call to me but I couldn't tell where his voice was coming from. I looked behind me - not there. I looked to my right - not there. I looked to my left and he was about 30' away in that direction.

I'll experiment more and report again at another time.
Title: Re: Phonak State of the Art CROS II Announced.
Post by: NYLady on September 09, 2015, 02:40:56 pm


I noticed that too, Jack.  But still, overall, I am most pleased with these aids.  One other thing, I hear a slight echo and was wondering if anyone else has experienced this.

NYL
Title: Re: Phonak State of the Art CROS II Announced.
Post by: arizonajack on September 10, 2015, 03:02:44 pm

I noticed that too, Jack.  But still, overall, I am most pleased with these aids.

So am I. They are an improvement over the old ones.

One other thing, I hear a slight echo and was wondering if anyone else has experienced this.


I don't get the echo but I do get a slight hiss at the higher volume settings. I'll have to get that checked out.
Title: Re: Phonak State of the Art CROS II Announced.
Post by: oak1971 on September 13, 2015, 06:11:41 pm
Same here. I have a bicross setup that to me isn't worth the time. Widex.
Title: Re: Phonak State of the Art CROS II Announced.
Post by: arizonajack on September 14, 2015, 10:06:24 am
Same here. I have a bicross setup that to me isn't worth the time. Widex.

You've mentioned that before and noted that you don't use the transmitter in the SSD ear.

I have found that using both sides helps when I'm in small groups where people are talking on both sides of me, like in a classroom or meeting.

Sometimes I find it helpful to shut down the SSD side if restaurant noises are coming from that side. I had to do that a lot with my old set but haven't needed to with the CROS II as there seems to be an improvement in either cutting down the surrounding noise or aiming at the person across the table or a combination of both.

Still not perfect but better than the old model.
Title: Re: Phonak State of the Art CROS II Announced.
Post by: SueLL on September 17, 2015, 11:29:16 am
Hi All - I have been following this thread for a while and just picked up my CROS II this morning.  It is a bit of an adjustment, as I have been relying on just my good ear for months.  I can definitely pick up recognizable words from the SSD side and heard myself scratching my head on that side.  I just arrived at work and had a conversation with someone that I felt was a bit awkward, since the hearing in my good ear seems reduced but I am getting sounds from the other ear.  My brain has to catch up!

I have already had a big disappointment, though.  I arrived in my office and did the big test - hold up the phone receiver to the SSD ear - I heard nothing!  Why wouldn't the microphone pick up the dial tone?  I will talk to the audiologist next week, but I wondered if any had thoughts on this.

Thanks!!
Title: Re: Phonak State of the Art CROS II Announced.
Post by: NYLady on September 17, 2015, 03:05:40 pm
Hi Sue,

I also use the Phonak Bicros and speaking on the telephone was an adjustment.  If you'll look at the Cros device, you will see where the speakers are (little holes on top).  While it takes a bit of getting used to, if you hold the earpiece of the phone at an angle above your ear (not at ear opening like we used to when we could hear) sort of tilted at the bone and move it around till you can hear the dial tone.....give it a try and let us know how you do.   My Audeo aid also required a change in how the phone is held, but it works!!!   Good luck.

NYL
Title: Re: Phonak State of the Art CROS II Announced.
Post by: arizonajack on September 18, 2015, 04:40:08 pm
Hi All - I have been following this thread for a while and just picked up my CROS II this morning.  It is a bit of an adjustment, as I have been relying on just my good ear for months.  I can definitely pick up recognizable words from the SSD side and heard myself scratching my head on that side. 

You'll notice the rustling of your footsteps. In the car the turn signals will click louder. Road noise will be louder. That's assuming you keep them on when you aren't in the company of other people. I keep mine off unless I'm going to be talking to people.

Oh, and going to the bathroom for a number 1 will sound like Niagara Falls. LOL.

I just arrived at work and had a conversation with someone that I felt was a bit awkward, since the hearing in my good ear seems reduced but I am getting sounds from the other ear.  My brain has to catch up!

You're not actually getting sounds from the other ear, your getting sounds from the other side which are transmitted to the receiver in your good ear.

I have already had a big disappointment, though.  I arrived in my office and did the big test - hold up the phone receiver to the SSD ear - I heard nothing!  Why wouldn't the microphone pick up the dial tone?  I will talk to the audiologist next week, but I wondered if any had thoughts on this.

That's normal and NYLady has the right solution. It's not the hearing aid.

However, if you spend a lot of time on the phone at work I strongly recommend a one sided headset that you can wear over your good ear for phone calls. I've used one for the last almost 20 years at work and home, long before my AN. Very convenient.
Title: Re: Phonak State of the Art CROS II Announced.
Post by: LeahRachel on September 21, 2015, 04:30:10 pm
Does anyone know of something like this that would work with a cochlear implant?

AN took out my left ear and I "hear" with a CI in the right ear.

Leah
Title: Re: Phonak State of the Art CROS II Announced.
Post by: arizonajack on September 22, 2015, 05:27:08 pm
Does anyone know of something like this that would work with a cochlear implant?

AN took out my left ear and I "hear" with a CI in the right ear.

Leah

Too technical for me. A CI professional might have an answer.
Title: Re: Phonak State of the Art CROS II Announced.
Post by: oak1971 on September 23, 2015, 10:02:24 am
yeah, Widex is useless
Title: Re: Phonak State of the Art CROS II Announced.
Post by: arizonajack on September 24, 2015, 03:52:19 pm
yeah, Widex is useless

Isn't that something you clean windows with?

Title: Re: Phonak State of the Art CROS II Announced.
Post by: SueLL on September 30, 2015, 06:13:38 pm
Been offline a while - thank you for the responses!  I have been using the CROS II on and off for the past two weeks.  The hearing from my good ear is pretty good, so I don't need the hearing aid much of the time.  Sometimes I find it useful, but other times it seems like a nuisance.  I ordered a custom-fitted set of aids, and that ended up being a mistake.  I felt I was losing some of the useful hearing from the good ear.  After a visit to the audiologist, he removed the customized piece and put in a plain dome - much better.  Best part is that the wire fit better also and barely shows under my hair.

I found the aids most useful when I gave an exam.  Students whisper questions, and I did not have to turn my head and could receive questions from either ear.  Funny that the microphone would not pick up the dial tone from my work phone, but it did on my home phone.

Still experimenting and deciding if it is worth all the money for something I don't need all the time.  Would be great at meetings if I am not able to sit my bad ear by a wall!
Title: Re: Phonak State of the Art CROS II Announced.
Post by: CattAN on October 03, 2015, 03:11:16 am
How does one find out where to go for fitting and trial?  I am interested in trying Phonak Cross for my SSD.  I was recently at a work retreat and had trouble following conversation during breakout sessions. It will be nice to be able to participate in conversation, and just wear it occasionally; I imagine it must be a heavy thing to wear.
Title: Re: Phonak State of the Art CROS II Announced.
Post by: NYLady on October 03, 2015, 06:24:53 am
Hi CatAN,

You can Google Phonak and they have a section where you put in your ZIP Code to let you know where Phonak dealers are located in your area.

The Phonak Bicros system is made up of a regular hearing aid in one ear and the BiCros mic and amplifier in the other.  This amplifier looks just like a hearing aid (small, light) and in no way is uncomfortable.  As a matter of fact, you can almost forget you have them in.  I actually found them to be more comfortable than the hearing aids I wore prior to SSD.  I have the Audeo 70 hearing aid and it is just amazing for me.  The Phonak site also has illustrations so you can see for yourself what they look like.  Hope you get the opportunity to try them and I think you will be so glad you did.  Best to you.

NYL
Title: Battery Life
Post by: arizonajack on November 20, 2015, 10:56:29 am
Back in July I tested the battery life in my CROS II and Audeo V90:


On the 5th day the battery in the CROS II died after operating for 69 hours and 45 minutes.

The battery in the Audeo V90 kept going into the 6th day and died after operating for a total of 83 hours.


Since then I have just been changing one battery at a time and wanted to remind owners of the CROS II bicross hearing aids that you'll save some money in the long run if you change one at a time.

Title: Re: Phonak State of the Art CROS II Announced.
Post by: Phillies on January 21, 2016, 05:57:56 pm
I finally got my CROSS II, after wearing the CROSS I for 4 years. So far it works good I guess, although I haven't been in any situations yet where I noticed a difference. They are a little bigger than the old ones which I don't like but the battery does last much longer. Only odd part is the wire seems too tight up against the top of my ear. Even though the wires are the same exact size as my old CROSS. Going back to the audiologist tomorrow to get fitted for a larger wire. Maybe that might help...
Title: Re: Phonak State of the Art CROS II Announced.
Post by: arizonajack on January 21, 2016, 08:17:15 pm
I noticed an improvement in noisy environments, like crowded restaurants. Still not perfect, but better than the old ones.

I hadn't noticed the size difference but, you're right, I just checked my old ones for comparison.

Title: Re: Phonak State of the Art CROS II Announced.
Post by: Phillies on January 25, 2016, 05:30:11 pm
As it turns out, the size "1" wires I had were the correct size. Just for some reason where the wire rests on the top of my ear it gets sore after awhile. I never had an issue with the old CROSS. Maybe I just need a little more time to get adjusted to them.