ANA Discussion Forum

General Category => Insurance => Topic started by: It is what it is on July 26, 2012, 08:08:11 pm

Title: Insurance and approval prior to surgery
Post by: It is what it is on July 26, 2012, 08:08:11 pm

Oh my!  I just learned from my insurance company that they have not prior authorized my surgery scheduled for 8/1.  I had understood through HEI that everything had been approved.  My insurance has turned it over to their medical review board and will not tell me when they will reach a decision.  I am now delaying my departure for L.A. and anxiously awaiting their decision.  Gulp!!!!!   :o

Karen

Title: Re: Insurance and approval prior to surgery
Post by: CHD63 on July 27, 2012, 08:06:57 am

Karen .....

Just now seeing this post of yours.  Did you call HEI and talk with your contact person out there?  They were very helpful to keep me informed all the way along.  What are they advising you in LA?

Clarice

Title: Re: Insurance and approval prior to surgery
Post by: It is what it is on July 27, 2012, 08:25:45 am

I had been told all was approved.  Now they are quickly faxing to my insurance everything the insurance company is now requiring. 

Karen

Title: Re: Insurance and approval prior to surgery
Post by: It is what it is on July 27, 2012, 09:33:51 am

The medical review board expedited their review and just called to tell me the surgery was approved.  What a relief!  We had to cancel our flights since we'd planned to go a few days early, but maybe driving will be better anyway.  I'm at peace again.   :)

Title: Re: Insurance and approval prior to surgery
Post by: CHD63 on July 27, 2012, 10:41:30 am

I thought it was odd that HEI told you it was approved and then insurance company said it wasn't.  Glad it is all resolved!

Clarice

Title: Re: Insurance and approval prior to surgery
Post by: It is what it is on July 27, 2012, 11:17:15 am

Thanks Clarise!!!  Me too!   ;D

Title: Re: Insurance and approval prior to surgery
Post by: Jim Scott on July 27, 2012, 01:35:04 pm

Karen ~

I'm so glad that this worked out O.K.  Thoughts and prayers go with you to Los Angeles.  Be safe.  :)

Jim

Title: Re: Insurance and approval prior to surgery
Post by: It is what it is on July 27, 2012, 02:13:00 pm

Thanks Jim.  I have greatly benefited from reading your responses to others.  I hope all is well in your world?

karen

Title: Re: Insurance and approval prior to surgery
Post by: wwarr on July 27, 2012, 03:12:58 pm

Karen,

I am so happy for you that  your insurance is worked out.  What a relief for you.  Now you can focus your energies on  your surgery and recovery.  You are in great hands with your Dr.'s.  I had the best experience at House.  If you have any question or would like to talk on the phone before you leave, I would be happy to listen and help you in anyway.  I'll message you my number.
You're almost there and before you know it you'll be on the recovery side.  You can do this! :-)
Your in my thoughts and prayers!
Best wishes!
Wendy

Title: Re: Insurance and approval prior to surgery
Post by: It is what it is on July 27, 2012, 03:26:34 pm

Wendy, thank you!  Your message was so positive and caring.  What a tremendous gift to have all of you who have gone before willing to share your wisdom and experience with us newbies. 

In appreciation,  :)

Karen