ANA Discussion Forum

Post-Treatment => Eye Issues => Topic started by: 28Lisa on August 14, 2009, 04:13:18 pm

Title: Question
Post by: 28Lisa on August 14, 2009, 04:13:18 pm

My Dr perscribed Refresh Pm for me, I just got mr perscription picked up today and the label says Refresh PM but the box says Tears Renewel ointment.  I called the pharmacy and they are telling me its the same thing.  I do not want to wait till Monday to call my dr.  What should I do??

Should I let this go?  Am I being unreasonable??

P.S. I know that Refresh is a more expensive brand and my insurance covers it so why are the pharmacist trying to pass off a cheaper brand as Refresh Pm? (just pondering that thought)  Oh I took down the pharmacist name :-\

Title: Re: Question
Post by: nancyann on August 15, 2009, 07:46:46 am

Hi Lisa:  I would take what they gave you back to the pharmacy & let them know you want the trade name product,  not the generic.
There can be different 'inactive' ingredients in the generic brand.
I'm curious though,  I use Refresh PM ointment - many Refresh PM brands are over the counter.  How come you needed a prescription ?
Always good thoughts, Nancy

Title: Re: Question
Post by: 28Lisa on August 15, 2009, 11:55:50 pm

I know its over the counter, but my ophthmologist gave me a perscription so I wouldnt pay a penny out of pocket and I didnt have any objections

Title: Re: Question
Post by: Joef on August 16, 2009, 09:15:35 am

I use the stuff too !

Title: Re: Question
Post by: nancyann on August 18, 2009, 07:36:01 am

Good deal Lisa !  I like the way your doc thinks !